Terms of service

Last updated: 17/01/2026

Welcome to Fridge Date Mates. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or place an order.

General Information

Fridge Date Mates is an Australian business selling physical label products online.

Throughout this website, the terms “we”, “us” and “our” refer to Fridge Date Mates. The terms “you” and “your” refer to the customer or user of the website.

We reserve the right to update or change these Terms of Service at any time. Any changes will be effective immediately once posted on the website.

Use of Our Website

By using this website, you agree that:

You are at least 18 years old, or have permission from a parent or guardian
You will not use our website or products for any unlawful purpose
You will not attempt to disrupt or interfere with the website
You will provide accurate information when placing an order

We reserve the right to refuse service to anyone where permitted by law.

Products and Descriptions

We make every effort to ensure product descriptions, images, colours and details are accurate.

However, please note:

Colours may vary slightly due to screen settings
Minor variations in print, finish or colour may occur
Product packaging or appearance may change from time to time
All products are intended as visual organisation tools only

Fridge Date Mates labels are designed to assist with food organisation and date tracking. They do not guarantee food safety or prevent food spoilage.

You are responsible for determining whether food is safe to consume.

Pricing and Payment

All prices are listed in Australian Dollars AUD.

We reserve the right to change prices at any time without notice.

We also reserve the right to correct pricing errors, typographical errors or product information errors.

Payment must be received in full before orders are processed.

Orders

Once you place an order, you will receive an order confirmation email.

We reserve the right to cancel or refuse an order if there is an issue with payment, stock availability, incorrect pricing or suspected fraudulent activity.

If we cancel your order after payment has been made, we will refund the amount paid.

Shipping and Delivery

Shipping times and costs are outlined in our Shipping Policy.

Once an order has been dispatched, Fridge Date Mates is not responsible for delays caused by Australia Post, postal services, incorrect addresses or events outside our control.

Please ensure your shipping details are correct before placing your order.

Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy and Australian Consumer Law.

We do not offer returns or refunds for change of mind.

Nothing in these terms limits your rights under Australian Consumer Law.

Intellectual Property

All content on this website, including text, images, designs, branding, graphics, logos and product names, is the property of Fridge Date Mates unless otherwise stated.

You may not copy, reproduce, modify, distribute or use our content without written permission.

Limitation of Liability

To the fullest extent permitted by law, Fridge Date Mates is not liable for any indirect, incidental or consequential loss arising from use of our website or products.

We are not responsible for misuse of our products, incorrect application, food spoilage or food safety decisions made by customers.

Nothing in these terms excludes or limits your rights under Australian Consumer Law.