Terms of service

Last updated: [17/01/2026]

Welcome to Fridge Date Mates. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

If you do not agree with these terms, you must not use this website or place an order.

1. General Information

Fridge Date Mates is an Australian business selling physical label products online.

Throughout this site, the terms “we”, “us” and “our” refer to Fridge Date Mates.
The term “you” refers to the customer or user of the website.

We reserve the right to update or change these Terms of Service at any time. Any changes will be effective immediately upon posting to the website.

2. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old, or have permission from a parent or guardian

  • You will not use our products or website for any unlawful purpose

  • You will not attempt to disrupt or interfere with the security or functionality of the website

We reserve the right to refuse service to anyone for any reason at any time, where permitted by law.

3. Products & Descriptions

We make every effort to ensure product descriptions, images, colours and details are accurate.

However:

  • Colours may vary slightly due to screen settings

  • Minor variations in print or finish may occur

  • All products are intended as visual aids, not safety or medical devices

Our labels are designed to assist with food organisation and awareness only. You are responsible for determining whether food is safe to consume.

4. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to:

  • Change prices at any time without notice

  • Correct pricing or typographical errors

Payment must be received in full before orders are processed. We accept payment methods available through our checkout.

5. Shipping & Delivery

Shipping times and costs are outlined in our Shipping Policy, which forms part of these Terms of Service.

Once an order has been dispatched, Fridge Date Mates is not responsible for delays caused by postal services or events outside our control.

6. Returns, Refunds & Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to:

  • A replacement or refund for a major failure

  • A repair or replacement for goods that are faulty or not as described

We do not offer refunds or returns for:

  • Change of mind

  • Incorrect selection by the customer

  • Minor variations in colour or appearance

  • Damage caused by misuse or improper storage

Please refer to our Returns & Refunds Policy for full details.

7. Intellectual Property

All content on this website, including designs, images, text, logos and branding, is the property of Fridge Date Mates and may not be copied, reproduced or used without written permission.

Unauthorised use may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential loss

  • We are not responsible for misuse of our products

  • We do not guarantee outcomes from using our labels (e.g. preventing illness or food spoilage)

Nothing in these terms limits your rights under Australian Consumer Law.

9. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

We take your privacy seriously and only collect information necessary to process your order and provide customer support.

10. Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia.

Any disputes arising from use of this website or purchase of products will be subject to the jurisdiction of Australian courts.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [sales@fridgedatemates.com.au]
Business Name: Fridge Date Mates
Location: NSW, Australia