Privacy policy

Last updated: 17/01/2026

This Privacy Policy explains how Fridge Date Mates collects, uses and protects your personal information when you visit our website, place an order or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect personal information such as:

Your name
Email address
Phone number
Billing address
Shipping address
Payment information
Order details
Information you provide when contacting us

We may also collect technical information such as your IP address, browser type, device information and how you interact with our website.

How We Use Your Information

We use your personal information to:

Process and fulfil orders
Arrange shipping and delivery
Communicate with you about your order
Respond to enquiries and customer service requests
Process payments
Improve our website and customer experience
Send marketing emails if you have subscribed or agreed to receive them
Comply with legal obligations

Payments

Payments are processed securely through Shopify and approved third-party payment providers.

Fridge Date Mates does not store your full credit card details.

Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

Shopify
Payment providers
Shipping and delivery providers
Email marketing providers
Analytics and website service providers
Legal or regulatory authorities where required by law

We only share information needed for these services to be provided.

Shopify

Our store is hosted on Shopify. Shopify provides the online ecommerce platform that allows us to sell our products to you.

Your information may be stored through Shopify’s data storage, databases and applications. Shopify stores your data securely.

You can read more about Shopify’s privacy practices on Shopify’s website.

Marketing Communications

If you subscribe to our emails or agree to receive marketing, we may send you updates, promotions and product information.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyse traffic and support website functionality.

You can disable cookies in your browser settings, however some parts of the website may not function properly.

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to ask us to correct your information if it is inaccurate.

Retention of Information

We retain personal information for as long as required to provide our services, comply with legal obligations, resolve disputes and maintain business records.